Shipping Policy
Everything you need to know about processing times, shipping options, and delivery.
Last Updated: July 13, 2026
📦 Shipping Overview
At Dome Prints, we strive to deliver your custom dome labels as quickly as possible. Since every order is made-to-order, production time is required before shipping. Below you'll find detailed information about our processing times, shipping options, and delivery expectations.
1. Order Processing & Production Time
Custom orders are produced after payment confirmation. Production time does not include shipping time.
Standard Production
~5 business days for most custom dome label orders
Large or Complex Orders
Production may take longer for high-volume or intricate designs. We will confirm timing with you when you order.
Note: Business days are Monday-Friday, excluding major holidays. Production typically begins within 24 hours of order confirmation. You will receive an email notification when your order ships.
2. Domestic Shipping (United States)
Shipping is free on every U.S. order — always. The shipping cost is already included in your product price, so the total you see at checkout is the total you pay. There are no separate shipping charges and no minimum order required.
Standard Delivery
FREEDelivery: 5-7 business days after production
Reliable USPS or FedEx Ground service, included with every order.
Need it faster?
Contact usDelivery: Expedited and express options available on request
For time-sensitive orders, contact us before placing your order and we will arrange an expedited courier and provide a quote.
🎉 Free Shipping & Duties Included: All U.S. orders ship free with import duties already covered (Delivered Duty Paid) — no surprise fees on delivery.
3. International Shipping
We ship to select countries worldwide. International delivery times vary by destination.
Canada & Mexico
Europe & UK
Asia & Oceania
⚠️ International Customers:
- •Customs Duties & Taxes: You are responsible for all customs duties, import taxes, and fees. These are NOT included in our shipping cost.
- •Customs Delays: Delivery times are estimates and may be extended due to customs clearance processes beyond our control.
- •Contact Your Customs Office: For questions about duties and taxes in your country.
4. Order Tracking
Stay informed about your order status every step of the way:
Order Confirmation
Immediate email confirmation with order details and estimated timeline
Production Update
Notification when your order enters production
Shipping Confirmation
Email with tracking number and carrier information
Live Tracking
Real-time updates via carrier's tracking portal
Delivery Confirmation
Notification when your order is delivered
Track Your Order: Visit our Order Tracking Page or use the tracking number in your shipping confirmation email.
5. Shipping Restrictions & Requirements
📍 Address Requirements
- •Accurate address required: You are responsible for providing correct shipping information
- •No address changes after shipment: Cannot reroute packages once shipped
- •Update before production: Contact us immediately if you need to change your address
🚫 Restrictions
- •P.O. Boxes: Available for Standard Shipping only (not Express)
- •Military APO/FPO: Contact us for availability and rates
- •Restricted countries: We cannot ship to embargoed or restricted territories
6. Lost or Damaged Packages
📦 Lost Packages
If tracking shows "delivered" but you haven't received your package:
- Check with neighbors or building management
- Verify the delivery address in your confirmation email
- Wait 24-48 hours (sometimes marked delivered early)
- Contact us if still not received - we'll investigate with the carrier
- We'll provide a replacement or refund after investigation
⚠️ Damaged Packages
If your package arrives damaged:
- Inspect upon delivery: Check package condition before accepting
- Photograph damage: Take clear photos of box and contents
- Contact us within 48 hours: Email photos and details to info@domeprints.com
- Keep all packaging: May be needed for carrier claim
- We'll handle it: File claim with carrier and send replacement
Our Commitment: If your order is lost or damaged in transit, we'll make it right with a replacement or full refund. Your satisfaction is our priority.
7. Holiday Shipping & Peak Seasons
During major holidays and peak seasons (Thanksgiving, Christmas, New Year):
- •Production times may be extended by 1-2 business days
- •Carrier delivery times may experience delays
- •Order early to ensure delivery before important dates
- •Rush production available for urgent holiday orders (fees apply)
Check our homepage for holiday cutoff dates and extended production times during peak seasons.
Questions About Shipping?
Need help with your shipment or have questions about delivery? Our customer service team is here to assist you.
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