Frequently Asked Questions
Everything you need to know about dome labels, ordering, production, and shipping. Can't find what you're looking for? Contact us.
About Dome Labels
What are dome labels?
Dome labels are high-quality stickers with a 3D polyurethane resin coating that creates a raised, glossy finish. They are waterproof, UV-resistant, and extremely durable, making them ideal for product branding, equipment identification, and promotional items.
What is the difference between resin and epoxy dome labels?
Resin domed labels use polyurethane resin which offers superior UV resistance and flexibility, while epoxy can yellow over time. Our polyurethane resin maintains crystal clarity and won't crack or peel.
Are dome labels waterproof?
Yes, our dome labels are 100% waterproof. The polyurethane resin dome creates a completely sealed surface that protects against water, moisture, and humidity.
What temperature range can dome labels withstand?
Our dome labels operate reliably from -40°F to 180°F (-40°C to 82°C). They resist thermal cycling and maintain their appearance and adhesion across extreme temperatures.
How long do dome stickers last?
Our dome stickers typically last 5-7 years outdoors and even longer indoors. They are resistant to weather, UV rays, chemicals, and abrasion, ensuring long-lasting performance.
What surfaces can dome labels stick to?
Dome labels adhere to most clean, smooth surfaces including metal, plastic, glass, wood, and painted surfaces. The industrial-strength adhesive backing ensures long-lasting adhesion.
Ordering & Customization
What is the minimum order quantity?
Our minimum order quantity is 100 pieces. This ensures cost-effectiveness for both production and shipping while keeping prices competitive.
Can I get custom shapes?
Yes! We offer custom die-cut shapes in addition to standard shapes like circles, squares, and rectangles. Simply upload your design and we will create the perfect shape for your brand.
What file formats do you accept?
We accept high-resolution files in JPG, PNG, PDF, AI, EPS, and PSD formats. For best results, provide vector files (AI, EPS) or high-resolution images at 300 DPI minimum.
Can you match my exact brand colors?
Yes! We offer Pantone color matching to ensure your dome labels perfectly match your brand guidelines. Provide your Pantone color codes when ordering for precise color reproduction.
Do you offer bulk or wholesale pricing?
Yes, we offer volume discounts for larger orders. Use our online configurator to get instant pricing, or contact our sales team for custom wholesale quotes on orders over 10,000 pieces.
Production & Shipping
How long does production take?
Standard production time is 5-7 business days after design approval. Rush orders can be completed in 2-3 days for an additional fee.
Do you ship internationally?
Yes, we ship worldwide! Domestic US shipping starts at $9.99, with international shipping available to Canada, Europe, Asia, and more. Free shipping on domestic orders over $150.
Can I get samples before ordering?
Yes, we offer sample packs so you can see and feel the quality of our dome labels before placing a large order. Visit our samples page to request yours.
What is your refund policy?
Since all orders are custom-made, they are non-refundable once production begins. However, we stand behind our quality - if there are manufacturing defects or errors on our part, we will replace or refund your order. You can cancel within 24 hours of placement for a full refund.
Still Have Questions?
Our team is ready to help you with any questions about dome labels, custom orders, or technical specifications.